Owner FAQs
Answers to your frequently asked questions
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What areas do you serve?
We manage residential properties throughout Washington, DC, Montgomery County, and Prince George's County. -
What types of properties do you manage?
We manage single-family homes, small multi-family buildings, and growing rental portfolios for owners throughout our service area. -
How much do you charge for property management?
We provide clear, upfront pricing before you commit to working with us, no fine print, no surprises. Contact us for a personalized quote based on your property and needs. -
Will I have a dedicated point of contact?
Yes. When you call, you'll speak with someone who knows your property directly, not a call center or a rotating point of contact. -
How will I receive updates about my property?
We communicate in plain language and provide clear reports. When a decision needs to be made, we present you with options and a recommendation rather than a vague email. -
Do you accept Housing Choice Vouchers or other subsidy programs?
Yes, we work with housing assistance programs, including Housing Choice Vouchers, as a standard part of our services. -
What services do you provide?
We offer full-service residential property management, including tenant screening, rent collection, maintenance coordination, inspections, lease management, and year-end reporting. -
How do you screen tenants?
We conduct thorough tenant screening as part of our leasing process to help place reliable, qualified residents in your property. -
How do you handle maintenance requests?
We coordinate maintenance directly, working with trusted vendors to address repair and upkeep needs in a timely manner. -
What happens if there's an emergency or unexpected issue?
Our team has experience handling the unexpected situations that come with managing residential properties, and we work to resolve issues promptly and keep you informed. -
How did Legacy get started?
Legacy was founded to give small property owners in the DC metro area a better option, professional management without being treated like just another number, backed by direct access to the person managing your property. What started as managing a few properties has grown into a portfolio spanning dozens of units, built entirely through referrals. -
How do I get started?
Contact us to schedule a consultation. We'll discuss your property and goals and walk you through our services and pricing.
